DamaPet recognizes the importance of protecting our customers' data and ensures that your personal data is processed in Portugal correctly and in accordance with good practices.

Our Privacy Policy describes how your personal information is collected, used and shared whenever you access, use or purchase on our website.

Please read this Privacy Policy carefully, as by using any of our services you are agreeing to the collection, use and disclosure of your information as described here. If you do not agree, do not use any of our services.

1. Personal information we collect:

When the user visits DamaPet, we automatically collect certain information about your device, such as the browser used, IP address, time zone, location and duration of your session. Additionally, as you search our site, we collect information about the pages and products you view, the sites or search terms that referred you to us, and information about how you interact with the site. Information collected automatically is referred to as “device information”.

Device information is collected using the following technologies:

“Cookies” are data files placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.
“Registration files”, also known as “Log files” check actions that occur on the Site and collect data;
“Web beacons”, “tags” and “pixels” are electronic files used to record information about how the customer navigates the Site.
Additionally, when you make or attempt to make a purchase through our Site, we collect other information such as: your name, credit card address, shipping address and payment information (including credit card numbers, email address and phone number). We refer to this information as “Order Information”.

In this Privacy Policy when we talk about “Personal Information” we are talking about both Device Information and Order Information.

The customer, by using our website, gives permission for third parties to locate and process your IP address in order to determine your location for currency conversion purposes.

The customer also agrees to store this currency in a session cookie in their browser (a temporary cookie that is automatically removed when they close the browser).

In order for us to offer payment through Klarna, we may, at checkout, transfer your personal data to Klarna so that Klarna can assess whether you are qualified for the payment methods. Personal data transferred is processed in accordance with Klarna's own privacy policy.

2. How do we use your personal information?

The order information provided by the customer when purchasing on our website is collected and used to help us process the order. These include payment information, organizing and confirming shipping, and issuing invoices.

For those who opt for marketing, we also use this information to provide advertising related to our products or services. This may include communicating exclusives, updates, offers or other information that we may find interesting. The customer can stop the above-mentioned procedure at any time by emailing info@damapetfashion.com or by unsubscribing at the bottom of our marketing emails. Please allow 2 business days for the order to be processed.

Device information is used to determine possible risk or fraud (in particular, your IP address) and, more generally, to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with Website and to evaluate the success of our marketing and advertising campaigns).

One of the ways we keep you updated about DamaPet is by using retargeting. Retargeting is used on other sites like Google, Facebook and Instagram. Our goal is to direct you to products that we think would be of interest to you, after analyzing products you have viewed or purchased.

3. Share personal information:

Your Personal Information is shared with third parties. We have listed below the third parties with whom we share your personal data.

3.1. DamaPet uses the Shopify platform to power our online store. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.

3.2. We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

3.3. Facebook - https://www.facebook.com/full_data_use_policy

3.4. Paypal - https://www.paypal.com/en/webapps/mpp/ua/privacy-full

3.5. Instagram - https://help.instagram.com/155833707900388

3.6. We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

3.7. Personal data such as address, name, telephone number and/or email will be shared with the CTT express transport network so that they can deliver the order.

3.8.Information such as the customer's name and email will be obtained by the Trustpilot application, used to obtain feedback from our store to customers.

3.9. Payments made via MB Way are processed by the EUPAGO entity, which means that certain personal information will be transmitted to and processed by the EUPAGO payment institution.

As described above, DamaPet uses your Personal Information to provide targeted advertisements or marketing communications that we believe will be of interest to you.

4. Social Networks:

By interacting with DamaPet on social media (this may include following our page, liking or commenting on our posts, tagging and forwarding us), the customer will be giving their consent for us to interact back on these social platforms and also to us. gives access and permission to process any of your data that is accessible on social media.

This interaction on social media also involves the publication and dissemination of photos or videos of our products. You also consent and allow DamaPet to use your images and contributions (royalty-free) for DamaPet's advertising purposes.

If the customer does not consent to these posts being shared, please email us at info@damapetfashion.com and we will stop.

5. Do not track:

Please note that our website's data collection and use practices do not change when there is a Do Not Track signal on your computer.

6. Security:

To protect your personal information, DamaPet incorporates reasonable precautions and follows industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Customer-supplied credit card information is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

7. The right to access your personal information:

If you reside in Europe, you have the right to access your personal information and to request that your personal information be corrected, updated or deleted (the right to erasure). If you wish to exercise this right, please contact us at info@damapetfashion.com.

Additionally, we note that your information is processed to fulfill contracts we may have with you (for example, if you place an order through the Site) or otherwise to pursue our legitimate business interests listed above. Please note that your information may be transferred outside of Europe, including to Canada and the United States.

8. Data Retention:

When an order is placed through our website, the information provided by the customer is retained in our records unless the customer informs us otherwise.

If the customer has opted for marketing, their information will be kept in our email details until the customer chooses to unsubscribe or asks to be removed.

9. Minors:

The DamaPet Website is not intended for children under 16 years of age and we do not knowingly collect personal data from minors. If you are under 16, we ask that you do not use the Site and do not enter any personal information, including your email address, address, name, username or telephone number. If we are informed that we have personal data about a minor, this information will be removed immediately.

10. Changes to our policy:

DamaPet may update this privacy policy whenever it sees fit, to correct, for example, changes in our practices or for other operational, legal or regulatory reasons.

11. Contact us:

If you would like more information about our privacy practices, exercise your right to access, correct, change or delete your personal data, make a complaint or ask a question, we are here to help. Contact us at info@damapetfashion.com.